Moving your club to new software without losing a weekend
What to export, what to check, how to run both systems side by side, and how to tell members so bookings do not stall.
8 min read
Export everything before you give notice
Members and contact details, membership types and renewal dates, outstanding balances, package and credit balances, upcoming and recurring bookings, and your court and hours setup. Get these as files you hold, not as a promise from your current provider.
Rebuild the rules, not just the data
Booking windows, cancellation rules, guest policies and prime-time bands are what make the new system feel like your club. Set them before you invite members in.
Run both systems for two weeks
Keep the old system read-only while the new one takes bookings. Two weeks covers a full booking cycle and catches the rules you forgot.
Tell members once, clearly
One email and one sign at the desk: the new app, the date bookings move, and what happens to their balance. If the new system carries your club's own name and brand, most members will not notice a vendor changed at all.